Custom Domains
Every Chloe publication comes with a free yoursite.echloe.com subdomain. You can also connect your own custom domain (e.g., blog.yourcompany.com) with automatic SSL provisioning via Cloudflare.
Add your domain in the Chloe portal
- Log in to the Chloe portal and navigate to your publication settings.
- Click Custom Domain in the sidebar.
- Enter your domain name (e.g.,
blog.yourcompany.com) and click Add Domain. - Chloe will display the DNS record you need to create. Keep this page open for the next step.
Update your DNS records
Go to your domain registrar or DNS provider and create a CNAME record pointing to Chloe:
| Type | Name | Value | TTL |
|---|---|---|---|
| CNAME | blog | proxy.echloe.com | 3600 |
Note: If you are connecting a root/apex domain (e.g., yourcompany.com), you will need a DNS provider that supports CNAME flattening or ALIAS records (such as Cloudflare, DNSimple, or Route 53).
Verification and SSL provisioning
Once your DNS record is in place, Chloe will automatically verify the domain and provision an SSL certificate via Cloudflare. This process is fully automated:
- Verification: Chloe checks for the correct CNAME record. This typically takes a few minutes but can take up to an hour depending on DNS propagation.
- SSL certificate: After verification, an SSL certificate is automatically issued. Your site will be accessible over HTTPS with no additional configuration.
- Status updates: The portal will show the current status of your domain (Pending, Verifying, Active). You will receive an email when the domain is fully active.
Troubleshooting
Domain stuck on “Pending”
Verify that your CNAME record is correctly configured using a tool like dnschecker.org. Ensure there are no conflicting A records for the same hostname. DNS propagation can take up to 48 hours in some cases, though most changes propagate within 1-4 hours.
SSL certificate not issued
SSL certificates are provisioned automatically after domain verification. If the certificate has not been issued after 24 hours, contact support@echloe.com and we will investigate.
“Too many redirects” error
This usually occurs when your DNS provider has SSL/TLS settings that conflict with Chloe's configuration. If you use Cloudflare as your DNS provider, set the SSL mode to Full (Strict) for the domain.
DNS propagation timing
DNS changes typically propagate within 1-4 hours. Some ISPs and DNS resolvers may cache old records longer. If you recently changed your DNS records, allow up to 48 hours for full propagation. Lowering the TTL on your records before making changes can help speed up the process.